Privacy Policy

Vernier Haunt ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services or visit our website.

This policy applies to all personal data collected through our website at https://verniote.world, through our contact forms, by email, by phone, or in person at our workshop located at 91 Nam Kỳ Khởi Nghĩa, Bến Thành, Quận 1, Hồ Chí Minh 70000, Vietnam.

If you have any questions regarding this policy, please contact us at [email protected].

We collect personal data that you voluntarily provide to us, including your name, email address, phone number (if provided), and the content of any message you send through our contact form. When you visit our workshop in person, we may also collect information about your timepiece for service documentation purposes.

Our website also collects certain technical data automatically, including your IP address, browser type, pages visited, and the duration of your visit. This data is gathered through cookies and similar technologies, as described in our Cookie Policy.

We use your personal data for the following purposes: to respond to your inquiries and service requests, to provide watch repair and preservation services, to send you updates about the status of your timepiece, to improve our website and service offerings, and to comply with applicable legal obligations.

We process your data based on your consent (when you submit a contact form), for the performance of a service contract, and for our legitimate business interests in improving our services and communicating with clients.

We do not use your personal data for automated decision-making or profiling. We will not send you marketing communications unless you have explicitly opted in to receive them.

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. These may include web hosting providers, analytics services, and payment processors.

We may also disclose your information when required by law, to enforce our website policies, or to protect our rights, property, or safety.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption for data transmission. Access to personal data is restricted to authorized personnel who need it to perform their duties.

While we take reasonable precautions to safeguard your data, no method of electronic transmission or storage is completely secure. We cannot provide an absolute assurance of data security, but we are committed to maintaining strong protective measures.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 24 months. Service records and documentation related to watch repairs are retained for up to 5 years to support warranty inquiries and service history. Analytics data is retained in aggregate form.

Our website uses cookies to enhance your browsing experience. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

Under Vietnamese data protection regulations and applicable international standards, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data (subject to legal retention requirements), to object to the processing of your data, and to request data portability where technically feasible.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Vernier Haunt
91 Nam Kỳ Khởi Nghĩa, Bến Thành, Quận 1
Hồ Chí Minh 70000, Vietnam
Email: [email protected]
Phone: +84 28 3471 6283